Manual-15

Particulars of facilities available to citizens for obtaining information

[Section 4(1)(b)(xv)]

 

Facilities available for obtaining information

 

S.No.

Facility available

Nature of Information available

Working hours

        1.      

Information Counter

Single Window Enquiry Cell of PHQ and Intranet  Cells of all Distts./units.

Status of complaints lodged by the complainant etc.

9.30 a.m. to 6.00 p.m.

(Monday to Saturday)

        2.      

Website

 

 

 

http://www.delhipolice.nic.in/

 

http://www.delhipolice.nic.in/home/stolen.htm

 

http://www.delhipolice.nic.in/home/searcengine/stoloen.htm

 

Status of stolen/unclaimed vehicle

round-the-clock

 

dcptdlh@satyam.net.in.

 

For any traffic related complaint/suggestion e-mails

round-the-clock

 

www.delhitrafficpolice.nic.in

Traffic Website providing traffic related information

round-the-clock

        3.      

SHORT MESSAGE SERVICE NO. 9811599901”

 

round-the-clock

 

SV<Regn. No. or Engine No. or Chassis No.>
e.g. SV DL9C5005

If match is found, SMS Originator receive a message in the following format:

Status, Registration Number, Chassis Number, Engine Number, Police Station, FIR Number, Model, Make, Colour.

 

Stolen Vehicle Search

round-the-clock

 

UN<Regn. No. or Engine No. or Chassis No>

E.g. UNDLIrB6543

If match is found SMS Originator will receive a message in the following format.

Registration Number, Chassis Number, Engine Number, Police Station, FIR Number, Make, Model, Make, Colour.

 

Unclaimed Vehicle Search

round-the-clock

 

PV<File Number>

e.g. PV A04684001

If match is found, SMS Originator will receive a message in the following format:

File Number, Status, Name, Father’s Name, Dispatch Number, Dispatch date.

 

Passport Verification Status

round-the-clock

 

AR<Fire Arm Number>

If match is found, SMS Originator will receive a message in the following format:

FIR Number, Police Station, Make, Model.

Stolen Fire Arm Search

round-the-clock

 

SMS 9811452220.

For Traffic information dissemination service for traffic diversions, traffic signal failures, congestion on any road, road accidents details, notice details etc. on phone number

 

round-the-clock

4.

Ø    Traffic Training Park Punjabi Bagh

Ø    Traffic Training Park Pragati Maidan

Ø    Traffic Training Park Bal Bhawan

Ø    Traffic Training Park Roshanara Bagh

Ø    Traffic Training Park Baba Kharak Singh Marg

 

 

Five Traffic Training Parks for information/education relating to Traffic Rules & Regulations.

 

 

5.

Study Centre (Library) & Gym :- 

  1. Ahata Kidara
  2. Shalimar Bagh
  3. Ashok Vihar
  4. PP Dost (PS Mangol Puri)

 

Subjective books up to the 12th standard, News Papers, Magazines and other competitive books are available for the school going children

8.00 AM to 8.00 AM

6.

Notice Board

1) Written information / guidance

2) List of Arrested persons

3) List of wanted criminals with photo.

4) List of missing persons with photo.

5) Displaying information regarding directions of Supreme Court in respect of arrested persons.

6) Directions for Duty Officers.

7) Information regarding Legal services.

8) The SC/ST (Prevention of Atrocities ) Act, 1989

 

7.

Touch Screen

Information about Delhi Police Deptt. including    Licensing Branch .

10 AM to 6 PM

 

8.

Advertisement through Press/Media

Written guidance/information/directions

On special occasions such as Dussehra / Dewali when advertisement are got published for the sale of fire crackers etc. similarly, in the month of December every year for inviting applications for registration of Eating Houses being run in the sphere of NCT of Delhi.

 

9.

By Mail to Licensees

Written guidance / information

Round the year as and when need occurs.

 

10.

Tourist Police (at important tourist place in Delhi)

To guide tourists specially foreigners.

Round the clock.

 

11.

   PP Dost PS Mangol Puri

    PP Dost PS Rohini

These are organizing computer classes for student.  Yoga classes are also organized for all people.  The facility of Gym and Library are also available.  The matter regarding family disputes are head by public committee.

5.00 AM to 10.00 PM