Special focus was accorded to criminals operating with fire-arms and many such gangs were neutralized. In a sustained operation, a supplier of good quality country-made fire-arms from Munger was nabbed. Delhi Police also came out with some outstanding detections of Fake Indian Currency Notes and narcotics. The Crime Branch and the Special Cell took the lead in this regard and the total FICN seizures during the year amounted to a noteworthy Rs.88.39 Lakhs. On the Narcotics front, too, several major detections were made including 15 Kgs. of high-quality heroin from two Afghan nationals by the Crime Branch.

Focus on both the quality and disposal of cases under investigation was given top priority and the ACPs, SHOs and Inspectors (Investigation), were required to proactively supervise investigations on a day-to-day basis. Due to the shortage of Investigating Officers, graduate Head Constables were posted in districts to augment the resources. Special courses were organised in all the districts to upgrade the investigation skills of Investigating Officers. Special attention was also paid on the disposal of White Collar Crime cases and we propose to open Economic Offence Cells in all districts after the newly recruited Sub-Inspectors complete their practical training. We have set up three Motor Vehicle Fatal Accident Investigation Cells on a pilot basis at North-West, South-West and East districts. Finalization of investigation was constantly emphasized upon and reviewed upto the level of the CP. Resultantly, we were able to reduce overall pendency of cases by 27% by reducing the number of Pending Investigation cases from 25842 to 18888.

Safety and Security of senior citizens remained in our prime focus. Keeping in view the vulnerability of elderly people staying alone, Delhi Police made efforts through the Senior Citizens Security Cell in Police Headquarters and through the district and police station resources, to contact senior citizens on telephones and personally. During the year, the Senior Citizens Security Cell at PHQ contacted 3641 senior citizens in person and 13740 senior citizens on telephone. At the Districts level, police station staff paid 1,74,230 visits to registered senior citizens in their respective areas and made 1,03,760 telephone calls to them. Apart from this, 4,519 meetings were held by SHOs/ACPs & Distt. DCPs. A special drive was also conducted to identify senior citizens and as a result of this the number of senior citizens registered with the Delhi Police increased from 7624 to 8864. The Delhi Police also initiated a security audit of senior citizens' homes to suggest appropriate safety precautions. A detailed Standing Order was issued in this regard for the guidance of the field staff and to ensure strict compliance. We have also been reaching out to the senior citizens through advertisements, posters and leaflets.

Focused attention was also paid to preventing crimes against women. As a result of our sustained efforts over a period of time, the incidence of crime against women has continued to show a welcome and significant decline. Cases of molestation declined by 11% from 597 in 2008 to 532 in 2009. The incidence of rape which had significantly declined from 599 in 2006 to 581 in 2007 and to 466 in 2008 has further gone down by 3% to 452 cases this year. In order to alleviate victim trauma, the Delhi Police kept in contact with the Rape Crisis Cell and the Crisis Intervention Centres, which include proactive NGOs recognized by the Delhi Commission for Women and the Delhi Police, which are actively associated in trauma management and other forms of assistance in rape cases. A detailed Standing Order was issued as a ready reckoner for investigating officers and this incorporated useful information such as directions of courts from time to time, details of NGOs functioning as Rape Crisis Information Centres including telephone numbers, Dos & Don'ts as far as police is concerned to ensure that there are no loopholes in the police investigation and compliance of court guidelines is ensured etc. Special police arrangements were made which included deployment of PCR vans and police staff in the vicinity of women's educational institutions, placing complaint/suggestion boxes in women's colleges, deployment of special teams in plain-clothes, interaction with women's colleges etc., to enhance the sense of safety and security of women and girls. The Crime Against Women Cell has a round-the-clock women police mobile team for assistance to women victims. Besides the Police Control Room receiving distress calls on 100, there is a dedicated women's helpline number 1091 and 23317004 which operate round-the-clock. PCR vans have been instructed to offer all possible assistance to motorists, particularly women, who are stranded due to vehicle break-down.

Harassment of women, including house wives, through obscene/ lewd/provocative SMSs and calls by undesirable individuals had prompted us to open a specialized "Anti Obscene Calls Cell" in the Crime Branch last year with a dedicated helpline, e-mail, SMS and FAX numbers. This Cell did excellent work this year to ensure that requisite intervention was made and the identity of harassed women was kept confidential, if so desired. The complainant was spared the trouble of coming to a police station/Crime Branch and yet her grievance was suitably redressed. This Cell contributed significantly to complaints of harassment getting nipped in the bud and, in an unobtrusive but effective way, prevented small-time teasers from getting emboldened and graduating to more serious forms of crime against women.

With a vehicle population exceeding the combined vehicle population of the other three metropolitan cities i.e. Mumbai, Chennai and Kolkata, Motor Vehicle Thefts in the National Capital remained an area of concern. Motor Vehicle Thefts accounted for 25% of total IPC Crimes committed in Delhi. The acute shortage of parking space and the general practice of parking vehicles outside and even away from homes, on roadsides on one hand and the indifference of a majority of motor vehicle owners towards installing anti-auto theft equipment etc. on the other, has contributed to an increasing incidence of Motor Vehicle Thefts. Motor Vehicle Theft has become a high value and low risk venture for criminals. With a paradigm change in the quality and value of motor cars, substantially more profits are being made out of this nefarious trade without any additional risk involved. In fact, with the phenomenal increase in the number of motor vehicles parked on the road sides, perhaps the temptation to steal has also increased. The Delhi Police on its part made focused efforts to reach out to the public through advertisements and leaflets. Major gangs of auto-lifters were nabbed including the desperate Manoj Bakkarwala Gang by the Special Cell. The Crime Branch accounted for the Moti-ur-Rehman gang responsible for more than 500 car thefts and the South District arrested the Mewati Gang wanted in over 100 motor cycle thefts.

The importance of public education and awareness as well as community participation in policing the National Capital was accorded high priority and given a major boost this year. In this regard, Delhi Police made intensive use of advertisements in major dailies, the FM channel, posters & leaflets and public announcements. The 'Eyes and Ears' scheme that was formally launched last year to associate the public in the collection of intelligence, creation of security awareness, involvement of various stakeholders in taking preventive measures etc., was carried forward in a big way this year. Through regular meetings, we reached out to the public at large by newspaper advertisements and interaction with stakeholders like Rehriwalas, Chowkidars, Patriwalas, security guards, property agents, second-hand car dealers, landlords, members of Residents Welfare Associations/Market Associations, cyber cafe owners, PCO/guest houses owners etc. Nearly 60,000 meetings were held at different levels including Division/ Beat staff, SHOs of police stations and gazetted officers including DCPs of the districts. The toll-free helpline, 1090, which keeps the identity of a caller confidential, if desired, was found to be extremely useful and 137 cases have been worked out due to information received under this scheme. In order to motivate and encourage the stakeholders, the Delhi Police has suitably rewarded 357 citizens who have provided useful information/ assistance.

In order to specifically address the problems faced by the students and other residents from North-Eastern States in Delhi, 3 Nodal Officers of the rank of DCP have also been appointed. These Nodal Officers are: DCP/North for the Northern Range, DCP/South for the Southern Range & New Delhi District, and DCP/ East for the Trans-Yamuna area. These Nodal Officers have been instructed to hold periodic meetings with the students and residents of the North-Eastern States staying in their respective areas and address the issues raised in such meetings. The Nodal Officers are to maintain liaison with the Resident Commissioners and interact with the representatives of various student groups /residents. Regular patrolling is being done of areas in which there are pockets of citizens belonging to the North-East States. Regular interaction with North-East Students is also maintained by RWAs of the concerned area. A detailed Standing Order has been issued in this regard. Special sensitization programmes are being organized for staff working in the Police Control Room, PCR Vans and Police Stations to make them more sensitive and empathetic while dealing with complaints from students/people from North-Eastern States.

Some cases of illicit liquor deaths occurred in Delhi. The Crime Branch did a commendable job in investigating these cases. Systematic work led the sleuths to a spurious liquor factory in Gurgaon, Haryana, and 2 bottling machines, six drums of chemicals containing approx. 1200 litres of raw spirit chemical, two cans containing approx. 20 litres of chemical colour used to give colour effect to the liquor, lakhs of brand labels and bottle caps, and thousands of empty bottles, pints and half bottles etc. were seized. This was perhaps the largest such seizure of an illicit liquor factory by the Delhi Police. The Crime Branch was able to identify and arrest 21 persons involved in various stages of this nefarious trade.

The year also saw some high-profile economic offences in which victims in large numbers had been cheated by white-collar offenders. Some of these cases led to a general public outcry against the accused and got widely highlighted in the media. The Economic Offences Wing of the Crime Branch rose to the occasion and many such accused who had absconded after duping their investors were accounted for. Systematic and painstaking investigations were done by officers of the Economic Offences Wing in several high-profile cases during the year. In a scheme run by M/s Money Mantra and Big Leap, over 500 investors were duped of Rs.55 crores. The main accused and his co conspirators were arrested and their properties seized. In the M/s B.K. Jewellery Marketing Pvt, Limited Company case, more than 70,000 innocent investors had been duped to the tune of Rs. 100 crores. In this case, 6 persons including the brain behind this scheme, were arrested and large amount of properties seized. One Subhash Aggarwal and his associates promised return of 20 per cent per month on the investments made in their companies knows as M/s Bonanza Commodities Brokers Pvt. Limited and Stoploss Commodities Solutions. Through such schemes, this company had defrauded over 300 investors of Rs. 14.15 crores. There was huge public outcry in this case, and in quick time, the EOW sleuths arrested the accused persons, and large amounts of cash, jewellery and properties seized. In another interesting case investigated by the EOW, a large number of persons of a community complained that they had been duped by one Ashok Jadeja, who claimed to be the Avtar of the deity revered by the community with powers of triplicating the money in three days. Ashok Jadeja, through this modus operandi, had defrauded a large number of people in various parts of the country. He was arrested in Gujarat, and the EOW arrested one of his main agents and brother-in-law who had been absconding. One of the major challenges to the EOW during the year was to investigate the DDA Housing Scam, following the huge public outcry against alleged large scale irregularities in DDA Housing Draw-2 008. Systematic and painstaking investigations were conducted in this sensitive case and 9 persons were arrested. The EOW also did commendable work in thwarting the nefarious designs of some shady property dealers etc. to grab properties worth collectively more than Rs. 250 crores by forging documents.

The initiatives in Traffic management started in 2008 have been carried further this year. Mobile traffic officers persisted with chase, intercept and challan of traffic offenders. During the year, 200 additional traffic patrol motorcycles have been introduced increasing the total number to 410. Emphasis has been laid on clearance of the ring road, outer ring road, arterial roads and major roads of encroachments. During the year, the focus was not on quantity but on the quality of prosecutions done i.e. on traffic violations which substantially impact road accidents. There was a 17% increase in action against red light jumping, 15% against minors driving, 89% against improper parking, 16% against over-speeding, 79% against dangerous driving and 60% in drunken driving as against the year 2009. Overall, 41,77,482 challans were issued as compared with 34,10,353 in 2008. Due to the efforts made, total accidents in the year 2009 have come down by 17% despite an increase in the human and vehicular population though fatal accidents increased by 12%. In order to beef up the traffic set up, a Special Commissioner ranking officer has been posted as chief of the Traffic Unit. The number of Traffic Ranges have been increased from 3 to 5, with the creation of the Western and Eastern Ranges. 1000 additional traffic policemen and women are joining the Unit. We propose increasing the motorcycle patrols to 500 in the next few months. However, I feel that far more can be achieved in improving the flow of traffic, even with the existing infrastructure, if each Delhi motorist takes a pledge to conform to the road traffic norms, making deviation an exception, which could then be effectively tackled by the police with focus and alacrity.

Traffic Police is introducing E-enforcement as a part of the modernization initiative. The Traffic Police officers will be provided hand held electronic devices for challaning the traffic offenders on the spot. The device will be capable of retrieving relevant data relating to the violating vehicles or the driver from the data base of the Traffic Police. These devices are very handy and will save manpower, time and paper work. The system will be able to generate desirable MIS reports. Open Tender for the purchase of E-Challaning System is in the process. The process for coverage of all traffic motorcycles and vehicles by GPS-based Vehicle Tracking System to ensure check of Traffic Police personnel on the one hand and to ensure the best use of limited resources on the other, is nearing completion. This Vehicle Tracking System will act as force multiplier and once the Traffic Police has a modern control room it will reflect the position of Traffic officers/assets on the roads in real time.

During the year, the Delhi Police made comprehensive and successful arrangements for the Lok Sabha Elections, visiting Heads of States, National and International Conferences and other important occasions.      The  festive  season  passed  off peacefully,   despite  the enhanced security threats, due to effective police vigil and strict enforcement of security requirements which were prescribed by the police for Ramlilas/Melas /Temples/Processions etc. Issue of cracker licences was further streamlined and strict compliance of safety norms was ensured. The number of licencees came down from 5687 in 2007 to 1373 in 2008 and further down to 1033 in 2009. During the year, as many as 9692 demonstrations, agitations, processions etc. were effectively handled by the Delhi Police.

One significant development during the year was the re-organization, on the basis of crime-mapping particularly of crimes causing sensation such as murder, dacoity, robbery and snatching, of Police Station areas, and creation of additional police stations and sub­divisions. Our proposal was cleared by the Government in quick time resulting in creation of 9 Sub-Divisions and 29 Police Stations in September, 2009 which included 7 police stations already being run from the existing resources. This has substantially addressed the shortage of police stations in areas outside the Ring Road where there had been a substantial increase of population, urbanization and also crime. There are several advantages of having more compact police stations which include better handling of complaints, greater focus and effective preventive measures, better police-public interface, improvement in public satisfaction and safety feelings, check on crime, improvement in detection rate and in quality of investigation, effective surveillance on criminals and anti-social elements, better criminal intelligence, effective and faster response and more manageable workload. These new Police Stations will go a long way in improving the policing of the National Capital and ensure a safer and more secure Delhi during the forthcoming Commonwealth Games.

The department undertook a large-scale recruitment drive during the year to fill up existing as well as newly sanctioned vacancies so as to improve the manpower position substantially before the forthcoming Commonwealth Games. As a part of this drive, 387 Sub-Inspectors, 58 Head Constables, 4341 Constables and 215 Drivers were recruited during the year. As many as 6449 Constables are due to join training by 15 January. The recruitment for 676 Drivers has been completed and the process has been initiated for recruitment of another 6718 Constables and 462 Sis. In order to cope with the demand for training, both basic and in-service, and keeping the Commonwealth Games deadlines in mind, two more training centres have been made functional, one at P.S. Rajender Nagar known as Specialized Training Centre and the other at the New Police Lines for Promotional Courses from HC to ASI and from ASI to SI. A total of 46914 officers and men including recruits attended training in various courses in the PTC/PTSs and other organizations during the year-2009. This year, the largest ever batch for 620 Probationary Sub-Inspectors passed out in August-2009 after completing their basic training. A batch of 2468 Recruit Constables passed out in February, 2009 followed by another batch of 3776 Recruit Constables in December, 2009. We have expanded the infrastructure as well as the indoor and outdoor faculty which has resulted in an increase of the training capacity from 4500 trainees to 8000 trainees at a time. In order to meet the present-day training requirements, the contents of various courses have been thoroughly revised and substantial modifications have been made in Standing Orders pertaining to Basic training of Probationary Sub-Inspectors, Recruit Constables, and Promotional Courses of Lower, Intermediate & Upper School. The focus is on the practical aspect of policing. Emphasis has been laid on preparing case files and exposure to real Court proceedings by way of Moot Court. Special inputs have also been laid on scientific investigation and communication skills in order to equip the police officials with the latest in the field. Physical fitness standards have been raised to a new height with focus shifting from traditional methods of physical training to pull ups, push ups, shuttle runs and long distance running.

The Delhi Police, in a number of important matters, had the benefit of getting extremely important guidelines from the Hon'ble High Court of Delhi and such guidelines were incorporated in the Standing Orders which form the basis of the Department's functioning. Particularly noteworthy were the issues related to investigation of rape cases, dowry/harassment cases u/s 498-A IPC, missing children and missing persons/unidentified dead bodies, Motor Accident Claims, Proclaimed Offenders, history-sheeters, keeping track of certain categories of parole releases etc. This aside, Standing Orders on basic police work such as investigation of criminal cases, arrests, maintenance of case files, handing and taking over of case files, inquests, complaints etc., maintenance of records in the Vernacular Record Keeper (VRK) Section where copies of case diaries, roznamchas etc. are stored, beat patrolling, collection of intelligence, safeguarding of government and case properties were also extensively modified. Almost all Standing Orders related to appointment and training were revised. A web-based database of accident cases has been created for the assistance of victims and kith and kin of victims of road accident cases to download all the required documents needed for making claims from MACT Courts. This was inaugurated by Hon'ble Justice A.P. Shah, Chief Justice of the Delhi High Court on 24* July, 2009. One Accident Investigation Cell per Range has been started, headed by an Inspector, to investigate fatal accident cases and for coordination with MACT Courts. A new web-based module has been developed regarding missing persons including children and added in the ZIPNET, a public-domain website, for public viewing. A help line of four digits No. 1094 and eight digits number (23241210) has started at the Missing Persons Squad, Crime Branch for reporting details of Missing Persons.

The Police Control Room played a vital role in the police distress response system, and during the year 17,99,250 distress calls were suitably handled. As many as 50,765 persons were rushed to various hospitals by PCR vans which re-inforced their reputation as the "Common Man's Ambulance". 1022 persons were arrested by PCR van staff including 35 robbers, 17 snatchers, 10 burglars and 66 thieves/auto-thieves etc. 26 criminals were arrested after a hot chase.

The year also saw a significant thrust to the use of technology by the Delhi Police, keeping particularly the forthcoming Commonwealth Games in mind. The Central Police Control Room was expanded and upgraded. The Automatic Vehicle Tracking System which presently covers 400 vehicles is being expanded to cover all 630 PCR vans (including those under procurement) and 121 PCR motorcycles. A proposal to cover the entire Traffic fleet of 700 vehicles with a GPS - based Vehicle Tracking System is at an advanced implementation stage. A state-of-the-art Cyber Highway and the Intelligent Traffic System Projects are underway. Delhi Police is establishing an Integrated Communication Network (Cyber Highway) to be used for convergent services, through Mahanagar Telephone Nigam Ltd (MTNL) on their latest MPLS VPN Network. The Communication Unit has also undertaken installation and commissioning of Integrated Voice & Data Communication and Recording System (IVDCRS) to upgrade District and Unit Control Room operations of Delhi Police. With this new project, the Delhi Police will have the facility of Digital Voice Recording of District Management and District Nets, linking of Control Rooms and Data Communication among Control Rooms through Integrated Wireless Console to improve operational efficiency. The Delhi Police is also being provided, through the aegis of the Govt. of NCT of Delhi, a common secure communication network for the Commonwealth Games and beyond. An Integrated Command, Control, Coordination and Communication Centre (C4i) is also being established at the Police Headquarters to meet the operational requirements for the Commonwealth Games 2010 and beyond. This Centre will provide real time situation awareness from various parts of Delhi including Commonwealth Games venues, markets, Intelligent Traffic system etc. The C4i would have linkages with the ground level staff as well as the subsidiary bases on wireless sets, Tetra Nets, Mobile phones and landline phones. It will have hotline connections with various stake holders such as the Air Force, Central Para Military Forces, Delhi Fire Services, Hospitals and Ambulance Services etc. The Delhi Police is also in the process of acquiring three armoured vehicles, a Mobile Periscopic Van, sophisticated weapons etc. to bolster anti-terrorist capabilities. The Automated Finger Print and Palm Identification System (AFPPIS) is also being installed to provide remote inkless (Live Scanning) and paper data capturing, transmission & query of rolled finger & palm prints and chance prints from 24 locations and this Web-based query module will go a long way in identification of suspects and assist in investigation of crime and tracking of criminals.

The Licensing Unit which already has an ISO 9001:2000 certification for grant of arms licences and their renewal has now launched a user friendly website www.delhipolicelicensing.gov.in. This will substantially facilitate our citizen services as all the licencing procedures, prescribed forms, affidavits regarding grant/renewal of Licences for arms, explosives, hotels, eating houses, cinema, public amusements, press etc. are available on the website.

The Mounted Police participated in various horse shows and have won 11 medals in all India Police Equestrian Meet held in Madhuban, Karnal, Haryana from 22.03.09 to 28.03.09 in which 2 Gold Medals, 5 Silver Medals, 4 Bronze Medals. The Delhi Mounted Equestrian Team also participated in Delhi Horse Show at Brar Square Delhi Cantt, Delhi from 28.03.09 to 06.04.09 and won 1 Bronze Medal and achieved 4^th position. The Delhi Police has received 5 trained dogs from the Army Veterinary Corps. 18 trained horses and 10 more trained dogs are in the pipeline. This is due to the positive intervention of the Chief of the Army Staff. We have also acquired 40 pups from other sources which are now under training with the BSF.