S.N.SHRIVASTAVA, IPS
Commissioner of Police, Delhi
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CORONA VIRUS(COVID 19) Help Desk


Frequently Asked Questions


Q 1 : What is a Movement Pass ?
A : Movement passes are given to the persons, who are associated with the emergency services, for unhindered movement within and outside Delhi during the movement period.
Q 2 : Who can apply for Movement Pass ?
A : Persons who are associated with essential services or in case of some personal emergency.
Q 3 : What are the essential services allowed for Movement Pass?
A : The list of essential services permitted without any hindrance are as under (click here to read in Hindi):
IPOLICE /PARAMILITARY FORCES IN UNIFORM
IIGOVT. OFFICIALS ENGAGED IN ESSENTIAL SERVICES
IIIHEALTH SERVICES
IVFIRE BRIGADE AND FIRE SERVICES
VPRISONS STAFF
VIFAIR PRICE SHOPS (PDS)
VIISTAFF OF ELECTRICITY / POWER DISTRUBTION CO. (BSES/TATA POWER/NDPL ETC.)
VIIIWATER DEPARTMENT STAFF
IXMUNICIPAL SERVICES
XSERVICES RELATED TO FUNCTIONING OF DELHI LEGISLATIVE ASSEMBLY AND PARLIAMENT
XIPAY AND ACCOUNTS OFFICE
XIIPRINT AND ELECTRONIC MEDIA
XIIICASHIER/TELLER OPERATIONS OF BANKS (INCLUDING ATMS) AND INSURANCE STAFF
XIVTELECOM, INTERNET AND POSTAL SERVICES AND THEIR AUTHORISED DAILY WAGES WORKERS
XVE-COMMERCE OF ALL ESSENTIAL GOODS INCLUDING FOOD, PHARMACEUTICAL AND MEDICAL EQUIPMENT.
XVIFOOD ITEMS, GROCERIES (FRUITS / VEGETABLES / MILK/ BAKERY ITEMS, MEAT,FISH ETC)
XVIIMILK PLANTS VEHICLES AND STAFF
XVIIIGENERAL PROVISION STORES INCLUDING KENDRIYA BHANDAR
XIXTAKE AWAY/HOME DELIVERY FROM RESTAURANTS
XXCHEMISTS AND PHARMACIES
XXIPETROL PUMP, LPG, CNG, PNG, OIL COMPANIES (THEIR GODOWN AND THEIR VEHICLES MOVEMNET)
XXIIANIMAL FODDER AND OTHER EATING ITEMS
XXIIIAIRPORT AND AIRLINES STAFF (PILOT, AIR HOSTESSES ETC.,)
XXIVMANUFACTURING, PROCESSING, TRANSPORTATION, DISTRIBUTION, STORAGE, TRADE/COMMERCE AND LOGISTICS OF ABOVE ALL ORGANIZATIONS, SERVICES AND OBJECTS.
XXVOTHER ANY GOVERNMENTAL AIDED ESSENTIAL SERVICES
XXVIESSENTIAL STAFF OF DELHI METRO
XXVIIHOSPITAL STAFF, INCLUDING PARA NURSING, TECHNICIANS, NURSING HOMES, LABORATORY, ETC.
XXVIIIPEOPLE SERVING IN CHILDERN HOMES, ELDERLY HOMES, ETC., INCLUDING THOSE SUPPLYING THE FOOD TO THEM.
XXIXSTAFF OF PRIVATE SECURITY AGENCIES IN UNIFORM
XXXRAILWAYS ESSENTIAL STAFF
XXXITO CARRY PATIENTS GOING/COMING FROM HOSPITALS
XXXIINATIONAL INFORMATIC CENTRE STAFF
XXXIIIDISASTER MANAGEMENT STAFF AND INTERIM WARNING ACCESSORIES STAFF
XXXIVHOME GUARDS AND CIVIL DEFENCE IN UNIFORM
XXXVONLINE DELIVERY SERVICES (EX. ZOMATO, FLIPKART, AMAZON, 24SEVEN, BLUEDART, DTDC, WOW EXPRESS, SWIGGY, GROFFERS, BIG BASKET, MILK BASKET, DUNZO, BIG BAZAR, SNAPDEAL, LICIOUS, MEDLIFE, PHARMEASY, URBANCLAP, NINJA CART, HONSA CONSUMER PVT. LTD., HEALTHIANS DIAGONISTICS, DEHLIVERY PVT. LTD., NUTRIMOO MILK DAIRY, MORE RETAIL LTD., EASY DAY, JABONG, MYNTRA, SPENCER’S, RELIANCE FRESH, JUBILANT FOOD WORKS, FOODPANDA, FAASO’S , PIZZA HUT, UBEREATS, NEEDS SUPERMART PVT. LTD., 1MG, DOCTOR LAL PATH LABS, MAX-PATH, SATYA CART, IFFCO AND ANY OTHER E-COMMERCE RETAILERS/OPERATORS)
XXXVIHON’BLE SUPREME COURT STAFF
Q 4 : Where one can apply for Movement Pass?
A: Any one can apply online through the website of Delhi Police i.e. www.delhipolice.nic.in, where the link for Movement Pass given under Citizen Services. For further details, please click here
Q 5 : What are the documents required for Movement Pass?
A: One has to upload recent photograph, ID Proof, organization recommendation proof, etc.
Q 6 : Where it will be applicable?
A: Within or neighboring districts of NCT of Delhi.
Q 7 : Who will issue the Movement Pass?
A: Movement Passes may be taken from concerned area District DCP/Office. However, for neighboring districts of NCT of Delhi will be issued as per the table below:-
SLNCR CityDelhi Police Districts
1GURUGRAM/MANESARSOUTH WEST DISTRICT: DCP OFFICE SOUTH WEST DISTRICT, NELSON MANDELA MARG, VASANT VIHAR, NEW DELHI.
2FARIDABADSOUTH EAST DISTRICT: DCP OFFICE SOUTH EAST DISTRICT, SARITA VIHAR, NEW DELHI.
3GHAZIABADSHAHDRA DISTRICT: DCP OFFICE SHAHDRA DISTRICT, SHALIMAR PARK, BHOLANATH NAGAR, SHAHDRA, DELHI.
4NOIDA EAST DISTRICT: DCP OFFICE EAST DISTRICT, I.P. EXTENSION, MANDAWALI FAZALPUR, DELHI.
5SONEPATOUTER NORTH DISTRICT: DCP OFFICE OUTER NORTH DISTRICT, POLICE STATION SAMAIPUR BADALI, NEW DELHI.
6BHADURGARH/JHAJJAROUTER DISTRICT: DCP OUTER DISTRICT, GURU HARKISHAN NAGAR PUSHPANJALI ENCLAVE, PITAMPURA, NEW DELHI.
Q 8 : What is the helpline no.?
A: 011-23469526 (24x7)
Email ID : covid19-helpdesk@delhipolice.gov.in
Helpline No. 08046110007 for professional advice on psychosocial issues including how to manage stress and anxiety during COVID-19 outbreak.
For more information on psychosocial issues during COVID-19 outbreak, visit website of Ministry of Health and Family Welfare (https://www.mohfw.gov.in)
Download Aarogya Setu App and help India win this fight against COVID 19 For Android Users For iOS Users
More Corona Virus Facts(COVID 19)
Q 9 : How one can download the Movement Passes?
A: One can download from one’s registered account through website www.delhipolice.nic.in.
Q 10 : What is the duration of movement Period?
A: Initially movement period declared by Government of India for 21 days w.e.f from 25th of March. This period may be increased or decreased as per Government of India directions.
Govt. of India, MHA’s Order dated 24/03/2020
Govt. of India, MHA’s Guidelines dated 24/03/2020
Govt. of India, MHA’s Order with guidelines dated 25/03/2020
Commissioner of Police Order dated 24/03/2020
Commissioner of Police Instructions dated 24/03/2020
Advisory for Senior Citizens by Ministry of Social Justice and Empowerment, Govt. of India dated : 13.04.2020
Covid 19 Crisis : Ministry of Ayush, Govt. of India
Instructions issued by AIIMS, New Delhi
Covid 19 : Guidelines on Dead Body Management by Ministry of Health & Family Welfare, GOI, Dt : 15.03.2020